Ocean Dream Cancun By Guruhotel | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Boulevard Kukulkan Km 9.5, Cancun, Mexico

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

410 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Balcony

room details

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Standard Room

Max:

4 persons

410 sq. feet

Bed options:

2 Double beds

Lake view

Shower

Balcony

room details

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King Room

Max:

4 persons

485 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Cancun 6.6 mi

Airports

Cancun (CUN) 14.3 mi

Isla Mujeres (ISJ) 16.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Elevator
Coffee shop
Fire extinguishers
Key card access

Guest Parking

Dryer
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness center
Back massage
Head massage
Full body massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Boulevard Kukulkan Km 9.5, Cancun, Mexico

Map view

street view

Boulevard Kukulkan Km 9.5, Cancun, Mexico

City landmarks

Night club

Palazzo

2100 ft

Beach

Chac Mool Beach

2400 ft

Gallery

Galeria Balance Cancun

2200 ft

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.0 mi

Amusement Park

Delphinus Dreams

3100 ft

Chetumal Km 36. 5

Water Park at The Grand

3400 ft

Mar Caribe

Arrecife Chitales

4500 ft

Shopping Area

Flamingo Mall

1.2 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.0 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

1.6 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

1.6 mi

Museums

Cancun Wax Museum

1.7 mi

Aquarium

Interactive Aquarium

1.8 mi

Beach

Playa Tortugas

1.5 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.4 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.5 mi

Marina Adventure Bay

Bungee in Cancun

1.5 mi

Harbor

Aquatours Cancun

1.5 mi

Beach

Playa Marlin

2.1 mi

CancunMexico

Avenida Kukulkan

2.2 mi

Parks

arte Garden

1.7 mi

Nearby

Blvd. Kukulcan Km 9

Cancun Convention Center

900 ft

Night club

Coco Bongo

1400 ft

Night club

The City Nightclub

900 ft

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

900 ft

Beach

Playa Forum

1400 ft

Night club

Daddy'O

1000 ft

Beach

Mandala Beach Club

1100 ft

Night club

Mandala Nightclub

1100 ft

Punta Nizuc - Cancún 210

Playa Lagarto

1400 ft

Restaurants

Hard Rock Cafe

1300 ft

Blvd. Kukulcan Km. 9.5 Zona Hotelera

Chuchito Perez Cancun

800 ft

Boulevard Kukulkan

James Pub Cancun

700 ft

Boulevard Kukulcan Km 9.5 Hotel Zone

Fat Tuesday

700 ft

Zona hotelera Zona Hotelera

Chili's

1300 ft

Blvd Kukulcan km 8.5

Il Golfo di Napoli

800 ft

Blvd. Kukulcan KM 9.5 Zona Hotelera

Picnic a la Playa

800 ft

Playa Chac Mool Blvd Kukulkan KM 9.5 Zona Hotelera

El Morro Seafood & Oyster Bar

800 ft

Blvd. Kukulcan Zona Hotelera Plaza Fórum By The Sea 2 Piso Local B-03

Ta-Ki-To

800 ft

Av. Kukulcan Km 8.5

Mr. Hot Dog

1200 ft

Blvd. Kukulcan Km 9.5 Plaza Forum Local C-14

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

5.6

Location

7.8

Service

5.4

Dining

5.8

Philip

United States of America, March 2025

5.0/10

I had an overall decent stay at Ocean Dream Cancun, thanks to its great location and beautiful ocean views. However, the service left a lot to be desired, particularly at the reception. The kitchen in my room was quite limited, making it difficult to prepare meals. I would consider returning for the beach access and view, but I hope for better service next time. 🌊🏖️

Rooms

7.0

The room with the ocean view was stunning, and the individual air conditioning made my stay comfortable. However, the kitchenette was very basic, lacking essential cooking tools and supplies.

Service

5.0

While the majority of the staff were helpful, I found the reception area lacking in customer service, especially when I had issues with my room.

Location

9.0

The location is fabulous, right on the beach and within walking distance to clubs and restaurants. I loved being able to access nightlife easily.

Dining

6.0

The on-site restaurant offered limited options and the food was just okay. I found better dining options outside the hotel.

Facilities

6.0

The hotel had nice communal areas and pools, but some areas seemed in need of a refresh and repair.

Ken

United States of America, March 2025

6.4/10

My stay at Ocean Dream Cancun had its ups and downs. While the location right on the beach was fantastic, I faced significant issues with cleanliness and service. The room was not cleaned properly, and I had ongoing problems with the air conditioning as well. However, the beachfront view and accessibility to nearby restaurants were definitely highlights.

Rooms

5.0

The room I stayed in was not clean properly, with grease fingerprints visible and the air conditioning not functioning well. I reported it, but it remained too hot throughout my stay. The lack of basic kitchen utensils also disappointed me.

Service

5.0

The staff was generally unhelpful, especially during check-in when I requested a room change due to noise issues next door. The receptionists didn’t seem trained to handle complaints properly, which made the experience frustrating.

Location

8.0

I loved that the hotel was right on the beach and close to restaurants and shops. Being able to easily access nightlife and transport was a major advantage.

Dining

5.0

Dining options were quite limited, and it was unclear that breakfast was included in my rate. When I did order breakfast, there was confusion about where to get it, which left me feeling frustrated.

Facilities

5.0

The facilities were in need of improvement. I had to deal with multiple issues during my stay, such as the poorly equipped kitchenette and the ineffective air conditioning throughout my visit.

John

United States of America, February 2025

5.6/10

I recently stayed at Ocean Dream Cancun and had a mixed experience. While the beach location was fantastic and the pools were enjoyable, there were significant issues with the room and overall service. I encountered several maintenance problems that were never resolved during my stay, which left a sour impression. The dining options were also limited, making meals less enjoyable than I had hoped.

Rooms

5.0

The ocean view room I booked was unfortunately cramped and poorly maintained. I had issues with the hot tub not heating properly and a broken TV that took too long to be addressed. Overall, the room didn’t meet my expectations.

Service

5.0

The service left much to be desired. The check-in staff seemed untrained, and I faced numerous delays and poor attitudes when trying to get assistance. This lack of proper customer service certainly affected my overall experience.

Location

5.0

The hotel's location is definitely a highlight. It's right on the beach and conveniently close to many nightclubs and restaurants, making it great for those looking to enjoy Cancun's nightlife.

Dining

5.0

Dining options were quite limited. The all-inclusive package was not worth it, as the food quality was disappointing, prompting me to seek meals outside of the hotel.

Facilities

5.0

The facilities are in dire need of renovation. The pool area was nice, but the overall state of the hotel felt rundown, which detracted from the enjoyment of my stay.

Jeff

United States of America, January 2025

7.2/10

I enjoyed the ideal location of Ocean Dream Cancun, just a short walk to the nightlife and clubs. The two pools and beach were fantastic. However, the hotel is clearly in need of renovations, which was disappointing.

Rooms

5.0

The room was spacious with a good view, but it showed wear and tear. Issues like the broken sliding door and low shower flow detracted from my experience.

Service

5.0

Service varied; while the pool and restaurant staff were friendly, the reception was less so. I experienced delays and unhelpfulness when addressing my room issues.

Location

8.0

The location is excellent, right on the beach and close to all the nightclubs. It couldn't be more convenient for a fun time in Cancun.

Dining

5.0

Dining options were limited, and while breakfast was included, the quality was mediocre. The restaurant was on the pricey side for what you got.

Facilities

6.0

The pools were a highlight with plenty of loungers. However, the overall upkeep of the hotel left a lot to be desired.

Tommy

United States of America, November 2024

7.4/10

I had a wonderful stay at Ocean Dream Cancun, although I did experience some minor inconveniences. The location is unbeatable, with stunning beach access and a vibrant atmosphere nearby. However, the ongoing renovations were noticeable at times. Overall, the staff were friendly and helpful, and I truly enjoyed the two pools and the delicious restaurant options.

Rooms

6.0

My room had an very nice view, but some areas showed signs of wear and tear. The suite was spacious with two bathrooms, though I found the beds a bit small. I also noticed some maintenance issues like a broken balcony door.

Service

7.0

Most of the staff were attentive and warm, especially the waiter at the beach. One receptionist, however, was less than helpful when I had issues at check-out. Overall, the service added to the experience.

Location

9.0

The hotel is directly on the beach and within walking distance to clubs and restaurants. I loved being near the nightlife while still enjoying the beach vibe.

Dining

8.0

The hotel restaurant offered delicious meals, and staff accommodated dietary needs. I loved that they also delivered food right to my room which was a nice touch.

Facilities

8.0

The two pools were great for relaxing, and the swim-up bar added a fun element. I did wish the pool hours were longer, but overall the facilities were enjoyable and well-kept.